frequently asked questions
FAQ
Do you travel for photoshoots?
Yes, I travel for photo sessions. Portrait and engagement sessions include travel within 80 km of Burlington, while wedding coverage includes travel within 150 km of Burlington. I’m happy to travel beyond these ranges for an additional fee, just let me know your location and I can provide a travel quote.
How long does it take to get our photos?
All galleries (excluding mini sessions) receive a teaser gallery within 72 hours of the shoot. Portrait sessions are delivered within 4 weeks, while wedding galleries are delivered within a maximum of 4 months. My goal is always to deliver your photos as early as possible.
Do you offer albums or prints?
Currently I do not offer these.
What does unlimited wedding day coverage mean?
Unlimited coverage means I don’t offer rigid hourly packages. We plan your day around what matters to you, not the clock. I’ll work with you to build a timeline, recommend a start time, and provide an estimated end time based on your plans. If things run late, I stay and continue capturing, no rushing or added stress. Coverage is capped at a maximum of 13 hours.
I'm awkward and not photogenic. Help!
Perfect. You’re exactly my kind of person.
Almost no one shows up to a session feeling confident in front of a camera, and that’s completely normal. You don’t need to know how to pose, where to stand, or what to do with your hands. That’s my job. I’ll guide you gently, keep things moving, and create space for real moments to happen without forcing anything.
By the time we’re done, it won’t feel like a photoshoot, it’ll feel like time well spent, and the photos will reflect you, not some stiff version of who you think you’re supposed to be.
How long is my online gallery accessible?
Your online gallery will be available for 3 months for portraits or 1 year for weddings from the delivery date. During that time, you can download, share. I always recommend downloading your images as soon as possible and backing them up for safekeeping.
Can I make additional editing requests after I receive my images?
Yes, you’re welcome to ask. All images are delivered with full color and tone editing in my signature style, which remains consistent across my work. If you have a specific request, I’m happy to review it and let you know what’s possible. Depending on the type and scope of the edit, a fine retouching fee of $20 per image may apply.
What Kind of Gear do you use?
I shoot on professional Canon mirrorless and DSLR bodies, always using cameras with dual memory card slots for on-site backup and peace of mind. My gear setup allows me to adapt quickly to different lighting, locations, and moments throughout the day.
My equipment includes:
- Canon R5 mirrorless bodies
- Canon 5D Mark IV bodies (x2)
- Godox V1 flashes (x2)
- Canon 30mm f/1.4
- Canon 24–70mm f/4
- Canon 70–200mm f/2.8
- Canon 16–35mm f/2.8
- Fisheye lens
How far ahead should we book?
For weddings, I recommend booking as early as possible, ideally 9–12 months in advance, especially if you have a specific date or season in mind. Portrait and engagement sessions are typically booked 1–2 months ahead, though popular times of year (like August–October) may require booking a bit earlier.
What is your editing style?
My editing style is warm with deep, rich tones, while still keeping colours and skin tones natural. This is the look you can expect across your full gallery.
What happens if you are unable to photograph our wedding due to unforeseen circumstances
In the case of an emergency, I have a network or arrangements in place to ensure coverage in unforeseen circumstances. If those arrangements aren't possible I work with you on refunds to support finding a last minute replacement.
What is your refund policy?
Retainers and payments are non-refundable. When a date is reserved, I decline other potential bookings and begin planning and preparation for your session or wedding. This includes time spent on scheduling, consultations, and behind-the-scenes preparation, as well as costs already incurred. For this reason, payments cannot be refunded in the event of cancellation.
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